PRIVACY POLICY
Naava Tax & Immigration Services LLC
Effective Date: May, 12 2025
Naava Tax & Immigration Services LLC ("Naava," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you engage with our services, website, or SMS/text messaging program.
Information We Collect
We may collect the following categories of personal information:
Contact Information – such as name, phone number, email address, and mailing address
Service-Related Information – details relevant to your tax or immigration case
Payment Information – billing details including credit/debit card or ACH information
Communications – SMS, email, or verbal interactions with our team
Technical Data – browser type, device ID, IP address, access time, and pages visited on our website
How We Use Your Information
We use your information to:
Provide and manage our tax and immigration services
Communicate with you via SMS, phone, or email
Process payments and maintain client records
Send service-related messages, updates, and appointment reminders
Improve our website, services, and client experience
Comply with legal and regulatory requirements
Text Messaging Compliance
If you opt in to receive text messages from us, we may use your phone number to:
Send service reminders
Deliver important tax/immigration alerts
Respond to your inquiries or support requests
Provide promotional offers (only with your consent)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Sharing
We do not sell your personal data. We may share information with:
Service Providers/Subcontractors – who assist with business operations (e.g., payment processors, hosting providers, SMS platform aggregators)
Government Agencies – only when required by law (e.g., IRS, USCIS)
Authorized Third Parties – only with your explicit consent
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Data Security
We implement appropriate technical and administrative safeguards to protect your information from loss, misuse, and unauthorized access. These include secure data storage, encrypted communications, and restricted staff access to sensitive data.
Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information
Opt out of promotional emails or messages
Withdraw consent to SMS/text communications at any time by texting STOP
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: +1 585-634-0598
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such sites.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. We will post updates on this page with the revised effective date. Your continued use of our services indicates acceptance of any changes.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Naava Tax & Immigration Services LLC
Address: 29 Millard Farmer Industrial Blvd, Suite G, Newnan, GA 30263
Email: [email protected]
Phone: +1 585-634-0598
✅I AM NOT an attorney licensed to practice law.
✅I DO NOT give legal advice.
✅I DO NOT accept fees for legal advice.
Copyright © 2025 NAAVA Tax & Immigration Services.
All Rights Reserved.